Returns

No hassle, simple and free returns service for all UK orders.

 You may return or exchange any item within 28 days of receipt provided the item is in its original and unused condition.

To return an item:

1.        Complete the returns form, included in the package.

2.        Repackage the item in the products original packaging and labelling

3.        Visit www.royalmail.com/track-my-return/create/492 to create your returns label

4.        Take your parcel to any Post Office counter and obtain proof of postage.

We aim to process all refunds as quickly as possible however during busy periods this may take up to 5-7 working days.

 

 

International Returns

You can return any items within 14 days. Provided the item is in its original and unused condition.

Simply return to the address below, unfortunately returns will be made at your own cost.

Shores Returns

12, Stocks Street

Manchester

M8 8QG

United Kingdom

 

We aim to process all refunds as quickly as possible however during busy periods this may take up to 5-7 working days.

 

*The delivery charge is non-refundable except where the goods are faulty

 

If you would like to discuss the returns policy you can contact customer service on +44 (0)845 055 4940 or customerservice@yourshores.com